Random thoughts of an Irish Software Architect in the GIS Industry.
Komplett.ie and excellent customer service
I recently made a purchase of 1GB of RAM from Komplett.ie, but stupidly by my own fault, I bought a single 1GB chip instead of 2x 512MB chips, which my motherboard required. The 2x %12MB chips were about €3/€4 more expensive.
I applied for a return on the Komplett site and was approved. I sent the item back and waited to hear from them. Shortly after I received a receipt for €0 and the new RAM was delivered yesterday. I was not asked to pay the price difference or the shipping costs (both of which I expected to pay). That really is excellent customer service and I will continue to shop there.
Komplett.ie